I Messed Up My BIOS

Yes it is true. Allow me to explain.

We are currently dealing with an issue upgrading certain PC models to Windows 10 Fall Creators Update. No matter which method we tried (SCCM, ISO) the install would always try to install the Pro version, and we needed the Enterprise version (more on this a different time).

I had the brilliant idea of flashing the bios to solve the issue. I did this under the assumption that there is some kind of marker in the BIOS, that is telling the the Windows 10 installer to install Pro (whether this is true or not i have no idea).

Well… now the PC will not start. I mean it powers on, but it fails at POST.

My solution, call the manufacture of the PC to see if we could replace the motherboard under warranty.

Yay! a win for FRU!


The Tale of the Missing Invites

Let`s start off with something simple and silly.

A colleague came over to me with a dilemma: A user, who was just upgraded to Office 365, had not received any meeting invites in his inbox since the upgrade. Instead, the invites went straight to the user`s calendar as tentative. The user being totally unaware of these invites, was missing meetings, which caused a whole bunch of consternation on the part of the user.

We tried everything. Checked Outlook settings, redid the mail profile, and sent a few test meetings; still nothing.

In the end it was a simple thing. After a couple of hours I figured it out. The user sorted his/her email by type. This meant that the user would only see regular emails. After we sorted the emails by date the issue was resolved.


The Journey Begins

Thanks for joining me!

Good company in a journey makes the way seem shorter. — Izaak Walton

Welcome to my blog about the Desktop Support Spiel that is my job. I will post tales, ideas, problems, and solutions from my own experiences.

I am purposely keeping myself anonymous so as not to give away the company I work for.

Please feel free to contact me at thedsspiel@gmail.com If you have any questions, or comments.